When a global organization needed to make key data accessible to legal teams and business users by centralizing thousands of legacy contracts spanning more than 50 years, Kroll’s Discovery Solutions Team leveraged AI-powered Relativity contract analytics, custom GenAI prompts and specialist expertise to deliver a scalable, accurate solution, accelerating the review and data extraction process and reducing review timelines from months to weeks.
Digital Forensics and Incident Response
March 13, 2026
Accelerating Contract Review from Months to Weeks and Unlocking Insights from Over 15,000 Legacy Contracts with Relativity
Overview
Industry
- Global Travel Services
Challenges
- High volume of legacy contracts
- Information in scanned documents
- Extraction of specific data points
Kroll Services
- Discovery Solutions
Impact
- Streamlined legacy data extraction
- Significantly reduced contract review deadlines
- Enhanced data accuracy
- Substantial time and cost savings
The Challenge
A global organization faced the complex challenge of centralizing thousands of contracts within a contract lifecycle management system to improve accessibility and enhance search capabilities. Key data points from each document needed to be extracted and structured so legal teams and business users could quickly locate contracts by category and retrieve relevant information. However, the organization encountered several significant hurdles in achieving this.
With the legacy contracts spanning over 50 years, many were available only as scanned copies. Alongside this, the process required the extraction of over 20 specific data points from each contract to meet legal and operational requirements. The complexity and broad scope of the project demanded both speed and accuracy.
Kroll’s Solution
The organization chose to work with Kroll based on our deep expertise in contract lifecycle management (CLM) and our longstanding experience in contract review. We have been a Relativity partner for more than a decade, and with over 40 Relativity certifications, Kroll has achieved both the contract review and cybersecurity competencies as part of our transition to Relativity Gold Provider Partner status.
Kroll’s Discovery Solutions Team combined Relativity Contracts with human expertise to deliver a scalable, accurate solution, eliminating manual data entry and significantly reducing review time. This was achieved by building and deploying custom AI prompts to identify and extract critical clauses (such as termination, renewal and governing law), ensuring accuracy and consistency across large datasets.
Kroll centralized thousands of previously widely dispersed legacy contracts into a single, well-organized repository, making it easier to manage and search. This automation significantly reduced attorney review hours, delivering substantial cost savings while maintaining high accuracy.
Kroll deployed an advanced, technology‑first approach to accelerate contract analysis at scale. We implemented GenAI‑based contract models to automate the extraction of more than 20 data points across over 15,000 contracts, dramatically reducing the time and effort typically required for manual review. This automated pipeline was supported by contract subject‑matter experts who performed targeted validation and quality assurance through a streamlined, custom access workflow. The combination of AI‑driven extraction and focused expert oversight delivered significantly faster turnaround times and higher consistency while minimizing the need for traditional, labor‑intensive review.
“By combining human oversight with the power of Relativity Contracts, Kroll turned what seemed like an unthinkable challenge into a streamlined, accurate and efficient process. Our commitment to leveraging advanced technology while maintaining precision and accountability ensures we deliver exceptional outcomes for our clients.”
Counsel, Global Travel Services Company
The Benefits
Turning Chaos into Clarity
By strategically leveraging automation, cutting edge analytics and human expertise, Kroll’s Discovery Solutions Team transformed a hugely complex project encompassing legacy data into a swift, structured and productive process that delivered key insights.
Significant Review Time Reductions
The organization is now able to manage, access and review large amounts of legacy data significantly more quickly through Kroll’s use of Relativity contract analytics to undertake automated metadata extraction from thousands of legacy contracts, removing the need for manual data entry.
Enhanced Data Accuracy
The organization can now rely on more accurate and precise search results across all legacy contracts with Kroll’s Discovery Solutions specialists having built and deployed custom AI prompts to identify and extract critical clauses and ensure accuracy and consistency across large datasets.
Substantial Cost Savings
By minimizing attorney review hours and leveraging AI-driven automation for high-volume contract sets through Relativity, Kroll delivered substantial cost savings to the business.
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