Policies

Merchant Banking

Kroll Advisory Private Limited formerly known as Duff & Phelps India Private limited (“KAPL” or the “Company”) is regulated by the Securities and Exchange Board of India (“SEBI”) as a Category 1 merchant banker.

KAPL also provides services that are not overseen by SEBI and fall outside of SEBI’s purview including but not limited to certain valuation and valuation advisory services and restructuring advisory services (collectively the “Excluded Activities”).

Investors and other stakeholders are hereby expressly informed that none of the investor protection mechanisms, dispute resolution frameworks, or grievance redressal mechanisms provided by SEBI shall be available in respect of any grievance, claim, or dispute arising out of or in connection with the Excluded Activities.

Accordingly, SEBI shall neither entertain nor adjudicate any grievance or dispute relating to such activities.

Pursuant to SEBI’s circular for Publishing Investor Charter & Disclosure of Investor Complaints by Merchant Bankers dated November 23, 2021 (PDF), along with subsequent circulars issued thereafter, the following Investor Charters are required to be published on the website of the Company, in accordance with the categories prescribed by SEBI:

  1. Investor Charter - Merchant Banking (PDF)
  2. Investor Charter - Debt Market (PDF)
  3. Investor Charter - Public issue of InvITs and REITs (PDF)
  4. Investor Charter - Private Placement of Municipal Debt Securities (PDF)
  5. Investor Charter - Private Placement of units by InvITs (PDF)

Kroll Advisory Private Limited does not provide any of the services outlined in the aforementioned SEBI Circular.

Track Record of Public Issues managed by Merchant Banker in the last three financial years - Kroll Advisory Private Limited has not handled any Public Issues during the last three financial years.

 

Investor Grievances

Contact Details for Investor Grievances
Compliance Officer -
Kroll Advisory Private Limited
Anu Fernandes
Phone: 022 6294 1286, +91 99678 88124

[email protected] For compliance officer contacts. – for compliance officer contacts.

[email protected] For investor complaints. – for investor complaints.

[email protected] For regulatory communications. – for regulatory communications.

If not satisfied, the investor can also seek redressal of complaint through SCORES.

For SCORES Portal, click Scores Home - scores.sebi.gov.in

Status of Investors Complaints / Grievances And Redressal

No investor complaints were received, pending, or resolved during the reporting period. Where NIL is displayed, it indicates that no complaints were recorded for the relevant category.

Updated as on September 1, 2026.

Status of Investors Complaints / Grievances And Redressal
SN Received from Pending as at the end of last month Received during the particular month Resolved during the particular month* Total Pending during the particular month # Pending complaints > 1 month Average Resolution Time (in days)
1. Directly from investors NIL NIL NIL NIL NIL NIL
2. SEBI (SCORES) NIL NIL NIL NIL NIL NIL
3. Stock Exchanges (if applicable) – Not Applicable N.A. N.A. N.A. N.A. N.A. N.A.
4. Other sources (if any) NIL NIL NIL NIL NIL NIL
5. Grand Total

 

Trend of Disposal of Complaints

No complaints were carried forward, received, resolved, or pending during the reporting period. Therefore, no complaint data is reported in this table and NIL is displayed.

Updated as on September 1, 2026.

Trend of Disposal of Complaints
SN Month Carried forward
from previous
month
Received
during the
particular month
Resolved
during the
particular month *
Pending at the end
of the
particular month #
NIL

Updated as on September 1, 2026.